Consumer Health Data Privacy Policy

Last updated: September 27, 2026

This Consumer Health Data Privacy Policy applies to "consumer health data" as defined by Washington's My Health My Data Act (RCW 19.373). It is provided by Sollene LLC ("Femvia," "we," "us" or "our"), 30 N Gould St #68411, Sheridan, WY 82801, USA, for tryfemvia.com and our related services.

1. Categories of Consumer Health Data We Collect and How We Use Them

Categories:

  • Health information you choose to give us, for example when you contact customer support about symptoms, side effects, allergies or a medical condition, or when you report an adverse event.
  • Order, refund and return information linked to that health information, for example the reason you give for a return.

Purposes and use. We collect and use consumer health data only as necessary to provide the products and services you request:

  • to answer your questions and requests;
  • to process, fulfill, ship, refund and support your orders, returns and subscriptions;
  • to record, review and report adverse events and product-safety issues as the law requires;
  • to detect and prevent fraud and to secure our services.

2. Sources of Consumer Health Data

  • directly from you;
  • our records of your orders, refunds and returns;
  • our service providers acting on our behalf.

3. Categories of Consumer Health Data We Share

We share the categories listed in Section 1 only as necessary to provide the products and services you request, to comply with law, or with your separate consent.

4. Third Parties and Affiliates That Receive Consumer Health Data

  • Categories of third parties: our e-commerce platform and hosting provider; payment processors; our fulfillment warehouse and shipping carriers; our subscription-management, customer-support, email and text-messaging providers; and government authorities, including the U.S. Food and Drug Administration, where the law requires us to share.
  • Affiliates: no affiliates receive consumer health data from us.

5. Your Rights and How to Exercise Them

You have the right to:

  • confirm whether we collect, share or sell your consumer health data and access that data, including a list of all third parties and affiliates with which we have shared or sold it and an email address or other online way to contact them;
  • withdraw your consent to our collection and sharing of your consumer health data;
  • have your consumer health data deleted.

To exercise these rights, email hello@tryfemvia.com with the subject line "Consumer Health Data Request," or write to Sollene LLC, 30 N Gould St #68411, Sheridan, WY 82801, USA. You do not need to create an account. We authenticate requests by matching information you provide with information we hold. We respond within 45 days after we receive your request; if reasonably necessary, we may extend that period once by 45 more days, and we tell you within the first 45 days, with the reason. Responses are free of charge up to twice a year; for requests that are manifestly unfounded, excessive or repetitive, we may charge a reasonable fee or decline to act.

If we decline to act on your request, you may appeal by replying to our decision with the subject line "Consumer Health Data Appeal." Within 45 days after we receive your appeal, we tell you in writing what action we took or did not take, and why. If we deny your appeal, you may contact the Washington State Attorney General at www.atg.wa.gov/file-complaint.