SMS & Email Terms

Last updated: September 27, 2026

These SMS & Email Terms ("Messaging Terms") govern the Femvia text-message and email programs operated by Sollene LLC ("Femvia," "we," "us" or "our"), 30 N Gould St #68411, Sheridan, WY 82801, USA. Disputes about our messages are resolved by binding individual arbitration, and class actions are waived, under Section 19 of our Terms of Service (Section 10 below). These Messaging Terms bind you when you sign up through a form that states that signing up means you agree to them, when you accept our Terms of Service, or when you confirm a keyword subscription as described in Section 2. Our Privacy Policy explains how we handle your information.

1. The Text-Message Program

Program name: Femvia. Messages: recurring automated marketing text messages (offers, product news, restock alerts, cart and browse reminders) and, if you place an order, informational messages about your order, subscription and shipping. Frequency: message frequency varies. Message and data rates may apply; we do not charge for our text messages, and any charges from your wireless carrier are your responsibility. Reply HELP for help and STOP to cancel.

2. Your Consent

When you enter your mobile number in one of our sign-up forms and click the button or check the consent box, or text a keyword to join and confirm as described below, you agree to receive recurring automated marketing text messages from Sollene LLC (Femvia) at the number provided, including messages sent using automated technology such as an autodialer, and you agree to be contacted by Sollene LLC (Femvia) at that number. Consent is not a condition of any purchase. This consent applies even if your number is registered on a national or state Do Not Call list. Your click, box check or confirming reply is your electronic signature.

  • Web sign-up: after you sign up, we send a confirmation text before any marketing message.
  • Keyword sign-up: if you text a keyword to join, our first reply contains the program details and a link to these Messaging Terms and asks you to reply to confirm. You are subscribed, and these Messaging Terms apply, only after you confirm. If you do not confirm, we send no marketing messages.

3. Your Number

You confirm that you are at least 18 years old and that you are the account holder or regular user of the mobile number you provide. If you give up, transfer or change that number, text STOP from it or email us first so that we stop messaging it.

4. How to Opt Out

  • Reply STOP, QUIT, END, REVOKE, OPT OUT, CANCEL or UNSUBSCRIBE to any text message, or tell us in any other reasonable way, such as by replying in your own words or emailing hello@tryfemvia.com.
  • We process your request right away and in any case within 10 business days. We may send one final text confirming that you have opted out; it contains no marketing.
  • Opting out of marketing texts stops all marketing texts from Femvia. Informational messages about an order you placed are a separate category; tell us if you also want those to stop.
  • A later purchase does not re-subscribe you. You can only rejoin by signing up again.

5. Help

Reply HELP to any message or email hello@tryfemvia.com.

6. When We Send

We schedule marketing text messages for delivery between 9:00 a.m. and 8:00 p.m. in your local time zone, which we determine from your shipping address or, if we do not have one, from your area code. Tell us if you are usually in a different time zone. We send no more than three marketing messages on the same subject in any 24 hours.

7. Carriers and Delivery

Wireless carriers are not liable for delayed or undelivered messages. Message delivery depends on your carrier and network coverage, and we do not guarantee that every message will be delivered or delivered on time. Supported carriers may change.

8. Privacy

This Section applies to the phone number and consent you give us for our text-message program. We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes. We disclose it only to the service providers that deliver our messages, and only to run this program. See Section 12 of our Privacy Policy.

9. Email Program

When you give us your email address in a sign-up form or at checkout and agree to receive marketing emails, we send you marketing emails about our products, offers and content. Every marketing email contains an unsubscribe link; one click is enough, and we process your request within 10 business days, at no cost and without asking for anything other than your email address and preferences. You may instead choose fewer emails in our preference center, which always offers the option to unsubscribe from all marketing emails. Order confirmations, shipping notices, subscription notices and other transactional emails are not marketing and continue while you have an order or subscription with us. Our marketing emails show our postal address: Sollene LLC, 30 N Gould St #68411, Sheridan, WY 82801.

10. Dispute Resolution

Any dispute arising out of or relating to these Messaging Terms or to the text messages or emails we send you is resolved under Section 19 of our Terms of Service ("Dispute Resolution — Binding Individual Arbitration, Class-Action Waiver and Jury-Trial Waiver"), which is part of these Messaging Terms and applies to such disputes as if it were written here, together with Sections 20 and 21 of the Terms of Service. If you have opted out of arbitration under Section 19(k) of the Terms of Service, that opt-out also covers disputes under these Messaging Terms. If you have not accepted the Terms of Service, you may opt out under Section 19(k) within 30 days after you first accept these Messaging Terms. Nothing in this Section limits any right that a statute gives you, including your right to stop our messages at any time.

11. Changes and Termination

We may change these Messaging Terms for the future. We post the new version on this page with a new "Last updated" date and notify you of any material change by text message or email. A change applies to you only to messages sent after that notice; if you do not agree to it, reply STOP or unsubscribe. A change to the dispute-resolution terms is also subject to Section 19(m) of our Terms of Service and never applies to a claim that arose, or of which either of us had notice, before the change. We may end or suspend the program at any time, and we may refuse or end your participation, including if we believe the information you gave us is inaccurate or that you signed up for a purpose other than receiving our messages.

12. Contact Us

  • Email: hello@tryfemvia.com
  • Mail: Sollene LLC, 30 N Gould St #68411, Sheridan, WY 82801, USA
  • Text: reply HELP to any message